Privacy Policy
INTRODUCTION
Agnew's Plumbing Repair & Service ("we," "us," or "our") is committed to protecting the privacy of our site visitors and customers. This Privacy Policy explains how we collect, use, disclose, and manage your personal information. By using our website, www.agnewsplumbing.com, you agree to the terms of this policy.
Information We Collect
We collect and store any information you enter on our website or provide us in other ways. This includes:
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Personal Information: Name, email address, physical address, phone number, payment details (including credit card information), and any other information you provide.
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Automatically Collected Information: IP address, login information, email, password, computer and connection information, and purchase history. We also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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Other Information: Comments, feedback, product reviews, recommendations, and personal profiles.
How We Collect Information
We collect personal information in various ways, including:
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When you conduct a transaction on our website.
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When you contact us through our contact forms or via email.
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When you subscribe to our newsletter.
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When you provide feedback or reviews.
Why We Collect Information
We collect personal information for the following purposes:
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To provide and operate our services.
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To provide ongoing customer assistance and technical support.
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To contact you with general or personalized service-related notices and promotional messages.
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To create aggregated statistical data for improving our services.
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To comply with applicable laws and regulations.
How We Store, Use, Share, and Disclose Information
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Storage: Your data is stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.
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Use: We use your information to provide services, process transactions, communicate with you, and improve our services.
Sharing and Disclosure: We do not share your personal information with third parties except to comply with legal requirements or with third-party service providers to perform services on our behalf. All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Communication
We may contact you via email, telephone, text messages, and postal mail for the following purposes:
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To notify you regarding your account.
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To troubleshoot problems with your account.
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To resolve a dispute or collect fees.
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To poll your opinions through surveys or questionnaires.
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To send updates about our company.
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To enforce our User Agreement, applicable laws, and any agreements we may have with you.
Cookies and Tracking Tools
We use cookies and other tracking tools to collect information about your browsing activities. This helps us understand how you use our website and improve your experience. Third-party services such as Google Analytics may also place cookies on your browser.
Withdrawing Consent
If you wish to withdraw your consent for us to process your data, please contact us at:
Email: agnewsplumbing@gmail.com
Mailing Address: 1042 Sandy Cross Rd, Burlington, NC 27217
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of any material changes to this policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to access, correct, amend, or delete any personal information we have about you, please contact us at:
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Email: agnewsplumbing@gmail.com
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Mailing Address: 1042 Sandy Cross Rd, Burlington, NC 27217
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Agnew's Plumbing Repair & Service with your personal information.